Check with seller Agricultural Inside Sales Representative / Customer Service Rep Tekoa

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sales Published date: July 30, 2015
  • Country: United States
  • City: Tekoa

General Purpose and Scope of Position

Are you detail oriented? Have experience in customer service or sales? Do you enjoy being an integral member of a close-knit team? If so, we want to hear from you!

Wilbur-Ellis is seeking an Inside Sales Counter/Customer Service Representative to act as the key interface between customers, the field sales team, and operations support personnel. The ideal candidate will ensure overall customer satisfaction and excellent service. This position will assist in all aspects of customer service including order processing and inventory management.

For nearly a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us!

Key Skills and Abilities Include
• High school diploma or equivalent
• Valid driver's license with a clean driving record
• Must have excellent verbal and written communication skills utilizing all media types -- phone, email, text
• Proficient with computers utilizing Microsoft Windows, Windows applications, and ERP order entry systems (JD Edwards practice and process training will be provided)

Key Personal Attributes Include
• Positive attitude
• Excellent interpersonal communications between customers and fellow employees is required
• Demonstrable knowledge of herbicides and fertilizer (dry and liquid)
• Detailed with strong accuracy orientation
• Dependable

Specific Responsibilities and Key Deliverables Include
• Greet and assist walk-in customer trade
• Assist field sales staff with the preparation and documentation of product recommendations and use records
• Assist with electronic order entry and processing (sales orders, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software -- meet or exceed timelines established under TTP (Timely Transaction Processing Policy)
• Work closely with the office team to ensure adequate inventory levels are maintained to meet customer needs
• Respond to customer sales inquiries in a timely, accurate, and appropriate manner
• At the direction of the Branch Manager, assist other office team members in administrative tasks as required
• Support the Branch and Office Manager(s) as needed
• All other duties as assigned

Compensation and Benefits
• Competitive salary based on experience and other factors
• Comprehensive employee health and retirement benefit offerings

Please e-mail your resume, cover letter, and job location/title.


COMPANY CULTURE

Wilbur-Ellis is a company you can be proud to call your employer
Wilbur-Ellis markets and distributes agricultural products, animal feed and specialty chemicals and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people
Wilbur-Ellis has enjoyed over ninety-three years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit and a dedication to quality work, our customers and each other.

Wilbur-Ellis invests in the industry's best workforce
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

Wilbur Ellis Company is an Equal Opportunity Employer

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