12.50 Dollar US$ Server/Shift Manager (Palouse Caboose Bar and Grill) Palouse

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food service / hospitality Published date: September 1, 2018
  • City: Palouse

A Shift Manger runs the staff when the manager is not on duty; they work directly with other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience.
A Shift Managers makes sure employees perform a variety of tasks, from stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions.
Shift leaders report directly to Owner/Operators and works with Bar Manager and Kitchen Manager.

Customer Service: A friendly, relaxing demeanor, courteousness and quick service will help get repeat customers.
Stamina: Long, busy days on your feet are the trademark of this job.
Teamwork: Shift Managers are part of a team. You will be working with others to make a great dining experience. Being a team player is essential.
Leadership Skills: Shift Managers will have to keep employees motivated, resolve conflicts and make hard decisions.
Communication Skills: Communication is key to service jobs. You will need to listen to the guest's order, relay it to the cooks, tell customers about specials, and more. You will need great listening and speaking skills to create a great dining experience for your guests.
Good Memory: Big, complicated orders happen. You will have to remember food and drink specials, what food the kitchen is out of this week, who ordered what and a great memory is essential.
Cleanliness: Nobody wants their food delivered by a slob. Being clean and neat when serving food and drinks will help create a great first impression to your guests.

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